1-day training course involves head of departments, business process owners, business analysts, system analysts, software developers into the business process design and documentation. The goal of the training is to close communication gap between these roles within projects.
The trainer delivers a practical method to define a process description with a balanced level of technical and business details. Students get the skills of producing business process documentation which is both – business focused and at the same time contains enough technical details for software developers to proceed with process automation.
What’s included
- Business process definition, examples
- Business process for the management
- Business process for IT
- Business process for the employee
- Business process for the customer
- Involvement of the management, IT, employee, customer to the business process
- The cycle of the business process management
- Vital attributes of the quality business process description
- Business function decomposition to the processes
- Process attributes
- Process decomposition to the steps
- Step types and attributes
- Where to grab infromation for process description?
- Where to look for process improvements?
- Mapping to Service-Oriented Architecture (SOA)
- Which transactions transform to the services
- Decomposition of process description down to technical tasks
- Transparency of the business process automation project
- Business process automation project real-life examples
- Tools for process modelling, documentation, execution, measurement, analysis
- Process description practical task using Ultimus BPM
Price
The cost of the training is 500 EUR per attendee.
Location
Nexum Consulting office in Riga, Latvia. See Contacts
or
At customer location, on-site training (Travel and accomodation charges apply)
Time
Subject to mutual agreement between Nexum Consulting and the customer
Audience
2-5 persons
Business analysts
Business process owners
System analysts
Software developers
Software architects
Head of departments
Language
English, Russian, Latvian
Ask your question or apply for the training